Shipping Information
Free Standard Shipping On All Domestic Orders over $50 (Orders Process Within 24 Hours Monday - Friday
- USPS First Class Mail: 2-5 business days in most cases
- USPS Priority Mail: $6.95 (1-3 business days depending on location)
- USPS Priority Mail Express: $26.00 (1-2 business days depending on location)
- UPS Next Day Air: $55.00 (1 Business Day By 10:30 pm)
International Orders (Orders Process Within 24 Business Hours):
Nikki Lash is pleased to offer international shipping!
- USPS International First Class Mail: $3.95 (Canada), $5.95 (Other Countries) - No Tracking Or Guarantee Delivery Date
- USPS International Flat Rate Priority Mail: $23.95 (6-10 Business Days No tracking)
- USPS International Global Priority Priority Mail: $45.00 (6-10 Business Days With Tracking
International customers can also choose to ship their item(s) via USPS First Class Mail International. Please be aware that shipping tracking is NOT available with this method. Items that are shipped via this method are not insured and will not be replaced if lost, stolen, or damaged. If you need to guarantee delivery, please choose USPS Express Mail. USPS Express Mail provides tracking information from our door to yours and requires a signature upon delivery.
While most international packages are delivered within 7-14 days, in rare instances, delays of up to 6 weeks have been experienced once the package has left the United States. We are not responsible if your package is delayed during shipping or held up in customs.
All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. Nikki Lash has no control over delays through customs, customs duties, import fees, and cannot predict their cost. Customs policies vary widely from country to country; you should contact your local customs office for further information. At times, custom policies may also delay the delivery of your package.
Military Addresses
We love sending sunglasses to our Military friends! Unfortunately, we cannot guarantee delivery time to military addresses. It takes 1-3 days for Priority Mail to arrive at the primary military post office, and 2-9 days for First Class Mail. From there, the package is under the control of the military mail system. Your order should arrive in about the same amount of time as other packages from the U.S. (in most cases 7-14 days). The actual transit time depends on where you are stationed. If you have any problems entering your APO/FPO address information please contact us.
Order Tracking
Packages shipped within the United States are shipped with a delivery confirmation number. This means your tracking information will not be available until your order has been delivered. It is not uncommon for packages to show only confirmation of delivery and not an origin scan. Please be aware that the USPS provides only a delivery confirmation service for most destinations, not a tracking service. USPS delivery confirmation services are designed to be a low-cost alternative to full tracking and primarily provide delivery information. Confirmation of delivery or an attempted delivery is provided. Information is generally available on the evening of the date of delivery or attempted delivery.
Lost Shipments
All USPS mail shipments within the United States will be considered lost if they have not arrived after 20 business days per the USPS. Orders lost due to incomplete address information provided by the customer are the responsibility of the customer and are not eligible for a refund. Packages that are confirmed delivered by a delivery confirmation number are NOT eligible for a refund. Please make sure the shipping address you use for your order is to a safe and secure location. Packages that are stolen after delivery are not eligible for a refund. Please use PO Boxes with caution. Packages that are confirmed delivered to a PO Box are not eligible for a refund.
Guaranteed Delivery
We guarantee that your package will be delivered to the U.S address you provided to us. If your package is lost by the carrier, we'll replace it - FREE.
Every package we send has a delivery confirmation number (U.S only). This is our proof of delivery. If your package is lost, and the carrier cannot give us confirmation of delivery, we will send you a replacement of your order at no cost to you. (If the carrier has proof of delivery, yet you say that you did not receive your package, you must file a claim directly with the carrier, using the delivery confirmation number we will provide for you). This guarantee does not cover replacement of items damaged by incorrect handling or carelessness. All replacement orders will be mailed via USPS First-Class Mail.